The Collaboration Behind the Kilt
The Tilted Kilt franchise is made possible by a lean, mean, hard-working group of talented individuals. All based at our headquarters in Tempe, Arizona, these executives are responsible for spreading the concept, upholding brand standards and ultimately delivering the idea that “A Cold Beer Never Looked So Good.”®
(From left to right: Mike Stevens, Kristin Cronhardt, Ron Lynch & Mark Hanby)
Ron Lynch - President
Ron Lynch’s business and franchising experience is extensive, spanning four concepts and 25 years. He has been a multi-unit operator, a developer and a franchisee. His experience on all sides of the franchise business model gives him a perspective few in the industry can boast. Ron and his team developed and opened over 100 Schlotzsky’s Deli franchises. For this effort he was named “Developer of The Year” five consecutive years. He also built a successful six-store sporting goods chain.
Ron has been President of the Tilted Kilt Franchise Operating LLC since 2005 and began franchising the concept in 2006. He is a member of the International Franchise Association where he holds the designation of Certified Franchise Executive (CFE). The Tilted Kilt brand is fueled by Ron’s commitment to The Code of the Clan Tilted Kilt by which he expects every person at every level of the organization to operate. The code embodies the values of pride, integrity, respect, strong work ethic and fun. Ron believes in building customer loyalty through exceptional service and commitment to family and community. Lynch is past president and active member of the Tempe Diablo’s, a civic organization with a focus on Youth, the City of Tempe and Education.
Mike Stevens - Sr. Vice President of Operations
Mike Stevens is a senior manager with extensive experience in restaurant operations. Mike brings 25 years of experience in sales building, line item control, recruiting, personnel management, site selection, purchasing and budgeting to his role as Senior Vice President of Operations.
Mike’s background also includes roles as an area franchise director of the largest demographic area in the U.S., training director of over 225 units, start-up operations and restaurant construction for a major national QSR brand.
In his current role with the Tilted Kilt, Mike handles the day-to-day management of the Training, Purchasing, Operations and Construction departments.
Kristin Cronhardt - Vice President of Marketing
Kristin Cronhardt has been involved in Franchise Restaurants and Restaurant Marketing for more than 20 years. Kristin has worked on the franchisee side, the franchisor side and has been a franchisee herself giving her a broad and balanced understanding of the restaurant industry. Kristin has extensive experience in successful marketing and advertising campaign development and execution, creative development, concept branding, media placement and strategic partnership development.
In her current role with the Tilted Kilt, Kristin manages all Marketing, Advertising, Public Relations, Menu and Beverage Development, Branding, Internet and Social Media functions for the company.
Mark Hanby - Vice President of Development
Mark Hanby is no stranger to franchising – in fact, he has been involved in restaurant franchising and business management for over 20 years. He is also no stranger to Tilted Kilt president, Ron Lynch. The two partnered in 1992, to facilitate the licensing and locating of over 100 Schlotzsky’s Delis. In the process, they won numerous awards for Customer Service and Unit Volume along with many other distinctions.
Since joining the Tilted Kilt Team in 2007, market development design and franchisee recruitment have become Mark’s passions.